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Terms & Conditions

Before we finish your application we want to make you aware of some of the important terms and conditions held within your policy.

• You are not covered for any illness which starts in the first 14 days of your pets cover.
• You are not covered for any pre-existing condition; or any injury or illness which has the same diagnosis or sign, as an injury or illness your pet had before its cover started.
• You must provide any routine, or preventative treatment, normally recommended by a vet, and we do not cover the costs of these.
• If you are insuring a mammal, your pet must have an annual dental examination and any dental treatment recommended carried out; for any dental illness or accident to be considered.
• We do not cover the costs of any treatment which is not essential, which you choose to have done.
• We do not cover the costs of house calls unless in the event of an emergency.
• We do not cover behavioural illnesses including self-mutilation unless due to a medical condition.
• We also do not cover any costs related to your pet coming in to season, breeding, pregnancy, or giving birth.
• We do not cover more than two occurrences of egg binding during your pets life.
• If you have chosen cover for Death from Injury or Illness, in the event of a sudden or an unexplained death, or if your pet dies within the first 12 months of the insurance policy starting, we will require a post mortem report at your own expense.

These are just some of the terms of the policy, your policy terms and conditions are available to read if you click here and will also be issued to you upon completion of the application detailing what is and is not covered, please ensure you take the time to fully read and understand the policy before purchasing. If you would like to discuss anything further, please do not hesitate to contact us on 01444 708840.

The policy is underwritten by Arch Insurance Limited and you have 14 days to cancel your policy from the date the documents are received and can receive a full refund of any money you have paid provided there have been no claims, this can be done either in writing or over the telephone.

Payment Details

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Do you want to pay?

Yearly

Monthly

Your monthly payments will be 1 payment of £ followed by 11 payments of £. (0% APR).
Your yearly payment will be 1 payment of £.
*Unfortunately we cannot accept payments through American Express.

To pay for the policy you must have the card holders permission to process the payment.

Card Holder Name

Is the card registered to the address held for the policy?

Yes

No

Please provide the address which the card is registered to?

Card Number

Expiry Date

MM 01 02 03 04 05 06 07 08 09 10 11 12

YYYY 2038 2037 2036 2035 2034 2033 2032 2031 2030 2029 2028 2027 2026 2025 2024 2023

CVV

Instruction to your Bank or Building Society to pay by Direct Debit

Please pay British Pet Insurance of 4 Bridge Road Business Park, Bridge Road, Haywards Heath, West Sussex, RH16 1TX monthly Direct Debits from the following account details.

Account Holder Name

Account sort code

Account Number

When would you like your payments to be taken?
*Please note that the first payment may be collected on a different date to that requested, this will be detailed on your payment schedule.

1^st

7^th

14^th

21^st

28^th

Please confirm that you are the only person authorised to set up Direct Debits from this account.

Important information about your Direct Debits (The Direct Debit Guarantee)

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
• The monthly payments will appear on your bank statement as FCC re BRITISH PET INSURANCE.
• Confirmation of the setup of your Direct Debit will be emailed to you at the end of the application.
• If there are any changes to the amount, date or frequency of your Direct Debit FCC re: BRITISH PET INSURANCE will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request FCC re: BRITISH PET INSURANCE to collect a payment, confirmation of the amount and date will be given to you at the time of the request
• If an error is made in the payment of your Direct Debit, by FCC re: BRITISH PET INSURANCE or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when FCC re: BRITISH PET INSURANCE asks you to.
• You can cancel a Direct Debit at any time by simply contacting your bank or building society.
• Unless you tell us otherwise your cover will automatically continue by Direct Debit at your renewal.

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